Just wanted to let you all know what a pleasure it has been in dealing with people at ULI. I just registered two of our employees for a luncheon and spoke with Carol ... what a nice lady!

I find that people are often too eager to complain, but do not compliment good experiences. Kudos to your Customer Service department. Keep up the amazing job you are doing of keeping us out here happy.

Patricia E. Laughlin
Development Services Department of Chula Vista, CA.
Sr. Administrative Secretary